Future Proof Your Hotel: An Initiative by HotelPartner, UNISONO and likeMagic

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Supporting hoteliers actively and sustainably in order to be positioned for the future in all areas critical to success – this is the vision of our new partnership with UNISONO Hospitality and likeMagic. We are pleased to have found partners with these two service providers that perfectly complement our offering. In the future, as an innovative trio, we will offer a holistic range of solutions for the complex challenges of turbulent everyday hotel life. These include, above all, the shortage of skilled staff and turnover stability. Together, we presented our all-round solution for the first time at ITB Berlin.

UNISONO offers individual hotels support in management and back office. The service spectrum of our partner ranges from strategic consulting around the operational concept, reservation management with call center and telephone support to white label management – a true all-round support for hotels.

likeMagic on the other hand, offers a holistic solution for efficiently managing operational hotel processes and, in particular, the customer journey. The digital guest journey can be completely mapped and managed in their web app. This saves time for both guests and employees and allows personalized experiences to be created. In this way, our partner increases guest satisfaction and hotel revenue at the same time.

Award-winning appearance at the ITB in Berlin 

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The kick-off of our cooperation with UNISONO and likeMagic was a joint trade show appearance at the ITB trade show from March 7 to 9 in Berlin. It was a complete success and we are very pleased to have even been awarded third best exhibitor in the category “Travel Technology” by ITB Berlin!

Another highlight of our trade show days was the connectedby talk, where our CEO Rainer M. Willa had a lively discussion with Markus Feller and Urs Grimm, the CEO’s of likeMagic and UNISONO, as well as Sascha Dalig, Regional Director Central Europe of the Wyndham Hotel Group. For the first time, this format, which is usually produced in the studio, took place live. Our joint talk on the future question “Hospitality next level – is the hotel industry ready?” gave exciting insights into which solutions are needed for the constantly changing guest needs and to what extent the industry is prepared for this. This is a topic we are working on intensively with our new partners.

What distinguishes our partnership 

At HotelPartner, our vision has always been to ensure a sustainable growth for accommodation providers by optimising their profitability and partnering with them into a successful and secure future. Only in this way can we achieve our greatest goal, that our hoteliers can once again focus on being hosts. So it is even nicer that with UNISONO Hospitality and likeMagic we have found two partners who pursue the same goal and who extend our offer with their core competences.

By making hotel operations more efficient and maximizing revenue, we help hoteliers be better positioned to meet current and future challenges: from the shortage of skilled workers, changing travel behavior to digital guest communication. In the future, when our partner hotels face challenges that we cannot fully solve with our offering, we will bring our new partners UNISONO and likeMagic on board – and vice versa.

Your advantages at a glance 

This partnership now offers our partner hotels an attractive range of support options as well as benefits for the entire hotel operations:

  • Future-proof strategies to secure their own market position and operating models that promise long-term success and security.
  • Digitalization to counteract staff shortages and make operations more efficient.
  • Revenue management with the TET synergy of qualified teams, proven expertise and state-of-the-art technology to maximize room revenue and lower costs. Cost-effective and sustainable distribution strategy that increases profitability.
  • Online marketing for increased visibility to the right target audience.
  • Digital customer journey and support services for improved operations.
  • Optimized operations for more planning reliability and productivity through years of experience of us and our partners.
  • Management support to give hoteliers more entrepreneurial freedom and secure the market position of their business.

Get in Touch with us, if you would like to know how you can make your business even more future-proof with the help of the offerings of our new cooperation partners. We are always there for you.

Your HotelPartner-Team 

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