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“We trust HotelPartner because we achieved over 14% RevPAR growth within a year of partnership and could since keep up with this pace.”

Jane Patterson | St Brelades Bay Hotel

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    Frequently Asked Questions

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    How can I learn more about HotelPartner’s services?

    To request a consultation or to gather more information about our services, please fill out the contact form above. Please tell us when would be convenient for you, and give us details of exactly what you would like to discuss. 

    How long does it take to implement your solutions?

    Full onboarding takes up to 10 weeks depending on the PMS provider’s integration timeslots and is subject to availability within the onboarding pipeline of HotelPartner. Our teams integrate new systems seamlessly and have perfected transition planning to minimise disruption

    What is the process for getting started with HotelPartner’s services?

    The process begins with an initial consultation to discuss your hotel’s specific needs and pain points. Following this, we require some key data from your end to develop a personalised proposal tailored to your hotel’s unique requirements. Once the proposal is accepted, we proceed with a tailored onboarding process carefully aligned with your hotel’s schedule and availability. Our onboarding guide, which typically takes about 1-2 hours, is designed to efficiently prepare your team for a successful service launch.

    How quickly can I expect a response after contacting HotelPartner?

    We aim to respond to all inquiries within 24 hours on weekdays. If it takes longer than that, it’s due to the high volume of inquiries we receive. 

    Our team evaluates each inquiry individually so that we can provide you with a tailored response and consultation session. Thank you for your understanding – we will endeavour to connect with you as quickly as possible. 

    Can I request a consultation to discuss our hotel’s needs or schedule a demo of your services and technology?

    Certainly! Whether you’re interested in a detailed consultation about your hotel’s specific requirements or wish to schedule a demo of our services and technology, the process begins with filling out the form above. Once we receive your request, we will reach out to you for a more in-depth understanding of your hotel’s needs and interests. This step allows us to tailor the subsequent consultation call or demo to be as relevant and beneficial as possible.